Need AC Repair? What to Expect from Your Technician
The last few weeks, we’ve outlined reasons your air conditioner might not be working and what to check before calling for cooling service. However, sometimes you need to call a professional for AC repair, and for some that can be a stressful situation. Many people only have a limited understanding of how their furnaces and air conditioners work and are apprehensive when confronted with repair recommendations.
At JPS Furnace & Air Conditioning, we want all our customers to feel comfortable with their AC repair technician. The following is a guide on what to expect from your professional technician during a cooling repair service call.
Carefully Listen to Concerns and Answer any and all Questions
A good technician will take the time to listen to homeowners describe their cooling problems, will ask follow-up questions and will take the time to answer any questions the homeowners have. Keeping the homeowner informed and comfortable should always be a top priority of your service technician.
Define the Scope of Work and Possible Future Work
Transparency and honesty is key when working with an AC repair technician. You should expect an honest conversation about the state of your air conditioner, with repair recommendations and possible trouble spots that should be looked at to prevent expensive future repair bills.
Professional and Certified Technicians Backed by Company Guarantees
It’s extremely important that an AC repair technician is licensed, highly trained and is working with a company that guarantees its work. A cooling repair professional should be able to show you their certifications and fully explain the company policy on any guarantees.
At JPS Furnace & Air Conditioning, you can always expect a team of professionals that are licensed, qualified and highly trained. We provide AC repair that is right the first time, never cutting corners! if you’re not satisfied that it was repaired correctly the first time, we’ll repair it again FOR FREE.
Contact us today to schedule your AC repair!