Testimonials

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What our customers are saying

Joan Hampaul

★★★★★
5 5 1
The time finally arrived when we had to replace our original 63-year-old forced air furnace. So many options, poor reviews of products and equally poor reviews on service, we were faced with some tough decisions to make. We did our research and identified 2 furnace manufactures that would meet our needs based on reliability and function. We knew that the top priority for us was not just the quality of the furnace, heat exchanger and components, but the long-term commitment to the service of the product from both the manufacture and the service provider. We received 4 quotes for two quality products; Even before reviewing all the quotes, I knew that JPS was going to be the one to install our new furnace. The quotes were all reasonable, suppliers professional, but it was the commitment to service that James offered that sold us. James was very thorough explaining our furnace options, the pros and cons of each and then the service package, there was no hard sell just options and facts. Once the decision was made, the JPS crew of Chad, Aaron, Blake and Jin arrived on time, were professional, polite and very efficient. They had to make modifications to retrofit to our existing vintage system, and despite the limitations of the existing ductwork, the furnace works great. Thanks Chad and James for the follow-up. See you next year same time.

Paulo and Meghan Veronese

★★★★★
5 5 1
Our experience with JPS was second to none. James and his entire staff were knowledgeable, courteous, and took the time to explain our various options. They did not pressure us into a sale. We appreciated their fixed pricing model. We have recommended JPS to others, and will continue to do so in the future.

Fiona Ferguson

★★★★★
5 5 1
JPS did a great job replacing both our furnaces. They showed up on time and completed the work when they said they would. The workmanship was high quality and they followed up afterwards to make sure that we were completely satisfied. I would highly recommend them.

Jennifer Mutheardy

★★★★★
5 5 1
I say this with utmost sincerity: I thought I knew what great customer service was, but then we experienced service with JPS. We were shopping around for air conditioning services and decided to go with JPS because they offered the best value, and because we knew from our first meeting that we would be taken care of by going with them. We weren't wrong: our installation appointment was booked and completed in a timely manner, the installation itself was neat, tidy and well done; we were paranoid about potential damage to our finished basement but our worries turned out to be unfounded; our installation technician was knowledgeable, precise and thorough in explaining everything we needed to know. James really does make you feel like a valued customer, everyone knows what they're doing and any concerns we had were followed up with and addressed in a timely manner. They took care of everything, even registering our unit with the manufacturer for the warranty. We couldn't have had a better experience, in fact, I really wish more companies treated their customers the way JPS treated us. They've certainly set a new standard for us and we'll certainly be recommending them to everyone we know!

Larry Michalchuk

★★★★★
5 5 1
Furnace installation was performed in a professional manner. Trades people were friendly, knowledgable and careful and clean within the work area. No complaints whatsoever.

Scott Yester

★★★★★
5 5 1
I had JPS install a ductless air conditioning unit in my condo that has high, west facing windows. They recommended a unit that was powerful enough to cool my whole condo but small enough to be discreet, quiet and energy efficient. I was happy with their service from start to finish and would certainly recommend them again.

Tyler Stordahl

★★★★★
5 5 1
Top notch service from JPS home heating, I would recommend them to anyone looking to have a replacement of there furnace and air conditioner. On budget and on time, with no surprises. An absolute pleasure to deal with all the staff.

Kevin Cullen

★★★★★
5 5 1
After getting a few other quotes (advised to do so by James, the owner of JPS) for an A/C install, we decided that their quote was the best for us, especially given the warranty and after sales service plan that was included. The two installers were very professional and cleaned up as they went. The system is working great, and overall, we are delighted that we chose to go with JPS.

Fantastic

★★★★★
5 5 1
Everyone at JPS is knowledgeable, very courteous, and I didn't feel as if I was being upsold on anything. They explainthe options patiently and help come up with a good solution. I recommend them to everyone.

JPS

★★★★★
5 5 1
Furnace Swap out was clean and professional, the cost was what they told me it was going to be, All a family could ask for.

Great Service

★★★★★
5 5 1
Great service when JPS installed my replacement furnace and each service visit since.

Just great....

★★★★★
5 5 1
Thank you for fixing my furnace. Great service. Great technician. Great price.

Cameron Talbot

★★★★★
5 5 1
Very professional and friendly from quotation to installation and follow-up. Installers were great, hardly left a footprint in the yard, let alone the house, despite the incredibly inclement weather (it was snowing that day). They did leave behind a very cleanly installed air conditioner though 😉 And the peace of mind offered with their service plan and warranties is amazing. Have already recommended to friends.

David Baker

★★★★★
5 5 1
From the first meeting with James, through the installation, to the post-installation follow-up, I felt completely informed about the process. The first meeting included a full rundown of the work that would be done, the final price of the installation, and the services going forward. The installers gave me an overview of the work to be done, and then did it all efficiently and professionally. After the install, I have received follow-up calls from the customer service group, and James as well. I fully and completely recommend JPS Home Heating!

Gordon Lasos

★★★★★
5 5 1
From the first visit through the final installation, JPS was amazing. The competition in the city is stiff, but JPS is definitely top tier. No pressure, every single employee was polite and highly professional, and the work was done well. We are very pleased with our new furnace and water heater. Both are operating well, and saving us money on our energy bills. The installation staff went above and beyond. We had some special requirements. JPS worked through all of those very patiently and professionally. Highly recommended.

Sean Neilson

★★★★★
5 5 1
From our very first call to JPS Furnace to the completion of our install they were extremely helpful and supportive. During a cold snap our very old furnace died and after a few calls to different companies JPS was our choice as they were the most supportive and had a very competitive price. James, the owner, was in contact with us through the whole process offering us temporary​ heaters and answering questions. Our house is over forty years old and JPS did a great job with the install despite the challenges they must have faced and we are very happy with our furnace and their service. Highly recommended, awesome company.

Kate Sales

★★★★★
5 5 1
JPS home heating did an excellent and professional job addressing my inquiry about air conditioning units. They answered my phone message within one business day and followed up with me by email when I wasn't able to be reached by phone. They providdd me with more than enough details I required which was impressive and helpful. I would highly recommend JPS home heating to anyone.

Wendy Ferrell

★★★★★
5 5 1
JPS Home Heating made the whole process of buying a new furnace so easy!!! From start to finish they were so professional and always answered all my questions. It was one of the easiest purchases I have ever made thanks to all their help. Spending that kind of money you need to be sure you are making the right decision and choosing them was the right one!! Having them do all my follow ups is so easy as they remind me when and book me in. Thanks again JPS you have been really great!! Highly recommend them and I wouldn't hesitate to use them again!

Nancy S

★★★★★
5 5 1
My air conditioner wasn't working properly. I chose JPS after a google search and the very high customer satisfaction ratings. The agentnon the phone was polite and friendly, the rates are great, and the technician who arrived was punctual, professional and efficient. AND, h saved me future expense by teaching me how to do some of the maintentance myself. Very happy with the service and will definitely call JPS for heating and air conditioning concerns in the future!

Mari Wayne

★★★★★
5 5 1
From first contact to installation JPS has been a model of efficiency. As promised they did all our HVAC requirements in one shift with minimal disruption to our daily life. We did extensive research for product and installer and the combination of all with JPS is superior. We've had a virtually seamless transition from a 25 year old system to modern efficiency. We've read lots about noisy systems. Ours is virtually silent with a solid manufacturers extended warranty. Did I mention they show all costs up front and are very competitively priced? Do your research, which can be confusing, but rest assured JPS is an excellent choice!

Kevin Morgans

★★★★★
5 5 1
I selected JPS based on their exceptionally high rating and customer feedback when searching HVAC companies online. I would highly recommend their services. Caring service and a great customer experience are clearly paramount to the team at JPS. I wish more companies cared about their reputation on social media as much as JPS. They get it at JPS, and I would avoid wasting your time getting multiple quotes from other service providers. You'll be in great hands with the team at JPS. I was not paid or in any way incented to write this review. This is honest/candid feedback, which I value and appreciate from other consumers when I'm researching companies/service providers.

Robin McLean

★★★★★
5 5 1
As I've never had to deal with furnace issues, I chose JPS based on their high rating. Their commitment to service did not disappoint. Initially, I had hoped to repair my furnace vs replace it. Because of my travel schedule and the very cold weather, JPS not only managed to schedule an appointment quickly but the person sent to assess the issue went above and beyond - including working late to get the motor required and installed the same night. As I had an early morning flight, this was greatly appreciated. The repair was a gamble that didn't work. But, it was worth a try - as replacing the furnace would be $4500 - $6000 vs. a $500 repair. JPS quickly agreed to return the motor and credit the repair toward a new furnace. From there, JPS continued to go out of their way and provided a speedy quote - which was a bit challenging as I was travelling and difficult to reach. They continued to accommodate my travel/work schedule and sent their team to do the installation as soon as I was back in town. The install team were professional, personable and knowledgeable. I trusted them completely and even left them alone in my home in order to run a few errands. It is evident that they take pride in their work as they cleaned their work area and were very respectful in my home. Unfortunately, the City inspector missed the basement air return. As a result, my furnace did not pass inspection. It's important to note that from my perspective, the furnace seemed to be working just fine. And so, it was surprising that something might be wrong. As it would be very inconvenient for me to miss more time at the office, JPS scheduled a return visit to my home after regular business hours in order to double-check that all was installed as it should be. Once again, this instilled confidence and reinforced their commitment to customer service. As JPS expected, there was no issue. Everything was installed correctly and functioning perfectly. Typically, the City inspection would require me to take a morning or afternoon off work. As the furnace should have passed inspection the 1st time, JPS contacted the City inspector on my behalf and requested that I not have to miss more time at the office in order to be home for a 2nd inspection that should never have been required. And so, the inspection will be scheduled based on my availability. I can't say enough about the level of service JPS provided. I wouldn't hesitate recommending them. They are a very dedicated team. Thanks JPS!

Christopher Penney

★★★★★
5 5 1
Our furnace broke down on a Saturday in the fall of 2015. The only company willing to come in and help us that day was JPS. We ended up buying a new furnace plus 2 hot water tanks from them and have been extremely happy with the company's honesty and workmanship. JPS provides a good product for a fair price. I am sure that you can find a cheaper furnace but, in this life, you only get what you pay for. I highly recommend JPS to you.

Kelsey L

★★★★★
5 5 1
Wonderful service! The whole team was professional and thorough. James took the time to look over all of our options and he provided us with an accurate quote and timely installation. JPS furnace was an absolute pleasure to do business with. Highly recommend to anyone looking for an AC installation.

Donna Jones

★★★★★
5 5 1
Our 21 year old furnace gave up on a Friday with yet another very costly repair. We decided it was finally time to replace both our furnaces as the repair costs over the last several years were killing us! The owner, James, met with us on Saturday morning and very kindly brought space heaters to keep us warm, with absolutely no pressure to buy from his company. He spent well over an hour with us that Saturday morning reviewing our options for a new furnace and his Comfort Club Service plan in detail. We could not get any other company to meet with us for another quote that weekend w/o incurring a hefty service charge cost! The quote we obtained from another company for a top of the line furnace was very similar but it did not provide as good of a warranty nor did it offer any type of complimentary service, both of which are very valuable to us. In addition to the furnace, they also provided and installed two top of the line C02 detectors and serviced our humidifies at no charge. The technitions that attended at our home for the installation were so professional and courteous - it was a pleasure having them in our home. Chris even pointed out a couple of leaking hoses on our water tanks, which they replaced with no charge. Now, that is service above and beyond!! It was a pleasure dealing with JPS and we highly recommend them.

Monique Heinz

★★★★★
5 5 1
After dealing with other companies in Calgary, I was very pleased with the prompt professional service and level of care demonstrated by this company. Our furnace broke down and they were very quick to provide a very reasonable quote and schedule to perform the installation. They even brought over complimentary space heaters (even after we said we did not need them). They care about their customers and you will be in good hands of you choose this company. I would absolutely recommend you give them a call!

Bob J Elliot

★★★★★
5 5 1
Courteous, well informed, really interested in finding out what we wanted and gave great advice and insight into how their service could meet our needs. Great guy.

Jackson Luong

★★★★★
5 5 1
James and the JPS team provided a positive and professional experience from start to finish. On-time, answered all my questions and installed my new furnace with the top notch workmanship and service they promised. The Daikin product is comparable with other top of the line, high efficiency furnaces, but the manufacturer backed warranty is unmatched. My family is warm and comfortable and I have piece of mind knowing if anything happens, we will be taken care of. Thank you.

Talia Smith

★★★★★
5 5 1
I needed to have an A/C unit installed in my condominium unit! From the consultation to the somewhat complicated installation the staff at JPS were courteous, friendly, and accommodating! I also received a courtesy call to remind me of my one year complimentary A/C servicing! Amazing customer service and quality work! Thanks JPS you guys are amazing! I do not hesitate to recommend your service to friends and family!

Dale Draper

★★★★★
5 5 1
We recently had an air conditioner installed and selected JPS to do the work. The sales, products, service, and warranty are second to none. I recommend JPS to anyone looking for a new furnace or air conditioner.