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Google Rating

4.8

Based on 3073 reviews

JPS Furnace & Air Conditioning

4.8

Wally Krulicki

We had Reid do the yearly maintenance on our furnace, he was prompt, friendly, efficient and respectful of our property. Would highly recommend this company based on their quality products and excellent customer service.

Bernadette Gazzard

Josh cleaned out vents and took care of our furnace maintenance this year, and later when we were having issues Reid came to check things out and give advice. Great service so far. Thanks.

Tim Michayluk

We got notice of a cancellation for our service and the need to reschedule. After a return call to JPS about the difficulties in doing that, they immediately found a way to complete that service on that day, with additional service the following work day to getthe job done. Above and beyond JPS!Bravo!

Phil Hammond

Really prompt and professional services. I don’t hesitate to recommend JPS for anyone looking to have their furnace serviced and cleaned. Terrific group of people over there.

Judie Popplewell

Joshua's team did an excellent job cleaning my ducts and furnace inspection. They were on time and very efficient. Thank you!

Brian K

5 stars for the service, but 1 star for leaving footprints all over the place.When the technician came in to my house, he put on a shoe cover which was great, but during his visit here, he made several trips back to his van and kept the shoe cover on, and then came back to my house with all the dirt and snow outside. My basement is carpeted which will be even harder to clean. I find this unacceptable personally.

John Beamish

Devon is a really nice guy and did excellent job on our furnace

Don Jackson

November 2024 just had Simon come in to do our annual maintenance. Super friendly guy that knows his stuff. Have to give JPS a five-star rating again and still. 😃Just had our regular maintenance done again and still super happy with this company and can easily recommend them still and again. 😀We were super impressed from start to finish. The sales person Jonathan was very well informed and answered all the questions. All the trades people that came out were professional in every way. The area was cleaned up and everything was explained from the start to the end. We were extremely pleased with the work and now happy with peace of mind that our home will be warm for the coming winter and for years to come. It's very easy to recomend JPS to friends and family members.

Teresa Byrne

Great service, used shoe covers to keep house clean, explained what I needed to know and assisted with items for follow up. As a club member it is so far proving to be a good deal knowing I can rely on them for service without a lot of extra fees.

Laurie West

We could not be happier with the experience we had with JPS. From the first technician (Raymood) that came to our house and had to give us the unfortunate news that our furnace was in need of major repairs or replacement, to the sales and office folks (Travis and Tessa), the pre-install visit (John) to make sure everything would go smoothly to the techs that came to do the install (Adam, Ramen and Travis…and another guy I can’t remember his name!). All friendly, professional and respectful. We would recommend JPS to anyone needing a new furnace or AC without hesitation!

Robin Shanks

Charles sent a message in the morning to let us know he was on his way. He arrived promptly, was friendly, explained the process and proceeded to do our furnace inspection. Price was reasonable and matched what was quoted. We are very happy with the service we received. We will book them again in the future.

MArilyne Steward

Very fast efficient service. Andrew was very professional . My furnace stopped workingone morning was back to normal 24 hours later.

Carlo Flores

Had Sean come by for an estimate. He was super professional and attentive. Top notch quality.

Andrew Johnson

Sheldon has done an excellent job installing a garage heater for us . His attention to detail running the gas line and power makes the install look like was not an after thought. It’s is neat and tidy .I am very pleased so far with the effort.

william booner

Cheryl

Just had Charles out to do our annual furnace inspection. Called ahead to let us know his ETA, Very friendly and professional young man. Would highly recommend.

Cam Davis

Both installers were very good technicians. My job was a little more complicated, and they had no problems making it work. The finished job looked excellent. The guys started at 8:00 am and didn't stop until the job was completed at 5:30 pm.Our installation looks great.

Don Evanochko

The tech Charles R did an excellent service on our furnace, changed the filter, sent photos of the reading from his multimeter, photos of the condition the furnace is in, cleaned the igniter, called and went through his findings, recommended a complete professional duct cleaning company come in100% I will call and have Charles and JPS service my furnaces

Julia-Maria Becker

We had Simon S come over for maintenance of our two furnaces and duct cleaning. Simon did great! Very professional! Took the time to explain things to me and also was extra careful considering that we have a ten week old baby. Highly recommend.

Michael Sheppard

Great service! Had Andrew show up right on time and confidently tackled a rather tricky furnace repair. Highly recommended. The only issue that I had was the cost of the replacement parts. Thankfully only one required, but each of the parts that I potentially required were approximately 10X the price I sourced on-line. Potentially not OEM, but they do come with warranties; granted 1 month versus 1 year.

John Coppola

We had our two Lennox furnace regular maintenance performed by JPS. Charles was a very personable technician who arrived promptly and scheduled time. He did the work professionally and talked me through the process and findings. Appreciated the information shared in a way that I could understand. Thank you.

Allan Marchak

Charles, our JPS service tech, arrived on time for our scheduled furnace maintenance. He was knowledgeable, professional and answered all of our questions and concerns. Great job!We have used JPS Furnace for years. From a furnace and air conditioning installation to routine service, their service has always been exceptional. Let's not forget those in reception. They too have presented themselves professionally. JPS Furnace provides a quality service and we would not hesitate to recommend them to anyone.

Janet Cove

Josh deserves 10 out of 10!! He offered superior knowledge and wonderful customer service!!

Richard Masson

We recently had JPS complete the removal of two old hot water tanks linked to our potable water and basement in-floor heating system to replace them with a Navien high efficiency tankless water heater system, that separates the in-floor heating from the potable water. Steve provided the initial consultation and Kody and Calum did the installation. We found all of them to be very professional and keen on ensuring that we were fully satisfied with the system and their work. Kody and Calum were timely, neat, and easy to talk to. Rocco our dog enjoyed their company. The installation looks good and the system is working well for us. Thanks to all of the team from JPS for your efforts.

Kshipra BHAGAT

Very professional service

Carol Saponja

The technician who came to our home with the purpose of installing a new thermostat was extremely competent and presented the options available to update our furnace thermostat. He suggested that it would be a good opportunity to have him undertake a furnace examination while he was here. The ensuing examination showed the need to replace two items. Good job well done.

Sam MARASCO

Andrew West

We reached out to JPS to diagnose our old furnace which was acting up. Due to its age and cost of repairs it became obvious it was time to replace it. Travis came to our home (even on a weekend) and guided us through the process. He was polite, professional and knowledgeable. Installation date is looking to be scheduled for this week and we really appreciate the promptness as our old furnace has now packed it in completely! Thank you Travis and the team at JPS!! We are so excited for our new furnace and a/c!

Andrea Torraville

I usually don’t write reviews, but I felt compelled to do so for this experience. Navigating services can often be overwhelming, especially with companies that push aggressive sales tactics. My experience with JPS Furnace was refreshingly different, thanks to Nathan Wall. Nathan was incredibly professional, informative, and honest throughout the entire process. He treated me with respect and never once made me feel pressured, which made a huge difference. His integrity and straightforward approach gave me complete confidence in the services provided. It’s rare to find someone who genuinely provides honest service, and Nathan truly embodies that. Highly recommend!Does this reflect what you want to

EDU Contracting Inc.

The are very very friendly ,Lower prices and a great job.I really recommend them

leonard Holden

Sorry for delay in my response about my furnace annual inspection. As always JPS was great,your young technician was very friendly and knowledgeable. He explained all he was doing. A pleasure to have him in your employment .

Brad Handel

On time, excellent service, attention to detail. Highly recommended.

Rob Winslow

Great people, there when I need them. What more can you ask for?

Saif Chapra

Kody was great to deal with for my furnace and hot water tank issues, have had only great experiences with JPS. Highly recommend!

Jeremy

Fast, professional, and efficient, great experience from purchase to install. I own a century home that no doubt proved challenging to retrofit, especially since I replaced both a med efficiency furnace and an old water heater. This job also required a lot of hands: gas fitter, electrician, plumber, and of course the HVAC specialist. They all arrived in uniform, driving company vehicles--not a whiff of subcontractor about them. Attention to detail was high. When they couldn't reach an electrical outlet for the water heater, they didn't mess around, they installed a new outlet closer to the equipment. When the job was done they made sure that I understood how my new equipment works (and of course that it did work). And I'm pretty sure that they left their work area in my basement cleaner than it was when they arrived!

Brad Murphy

Josh and his coworker did an excellent job. They were professional and explained each step of the process. They even tolerated my dog. I would highly recommend JPS for your HVAC needs.

Craig Mushet

The Tech from JPS furnace & Air conditioning Was very knowledgable and helpful And provided great service

Don Sharpe

A lot of people don't have the luxury of time when they're buying a new furnace.I had time as my furnace slowly and I had time to investigate several options over almost two weeks.I chose Daikin for several reasons.The initial contact on the phone was very positive and accommodating.The Daikin (JPS) representative who came to my house was very proud of the product, very knowledgeable and qualified, extremely polite and patient.I now know a LOT about furnaces!The CREW WAS FANTASTIC. JPS Company Uniforms, all 4 of them.Qualified and knowledgeable. Rolled out a mat through my house covering everywhere they walked.They were nice to my dogs and when the uniformed Supervisor came by it was clear they enjoyed working together, they were a team.I went out and bought them all Bow Tie Pizza for lunch.When the furnace was in, they showed me how my water heater exhaust wasn't up to code and then at no extra cost they repaired that!I believe Daiken is a superior product and I paid almost $1,000 more that I would have buying a 'dollar store' furnace from some of the other companies I interviewed.In my opinion Daiken is worth it and I have a great warranty and confidence in JPS Furnace who installed it.

Gheraldine Lopez

Excellent service from Adam, Attila and team! Highly recommended! Thank you

gheraldine lopez

The team that came to my place to do the installation was amazing! They did a great job and it was done faster than expected! Highly recommended then!

Rays Flame

Excellent Service Thanks

Brent Clancy

Charles did a great and thorough job on the furnace tuneup, very knowledgeable on all the furnace components and how they worked. He welcomed any questions. He is very personable. Would get Charles again.

Kim Chu

Absolutely love JPS service. They are quick efficient and polite. Love their notification service of who is coming and when. Most of the time they arrive at the beginning of the window given, which is super convenient.

erinanddale

Great service! They fit me in for the same day to repair our furnace.

Dan Malmberg

Had a great experience with Steve and Adam. Looking at a larger project for a Condo group and they were more than helpful. Even without a promise of a commitment, they did a ton of leg work and provided the info we needed to present to the board for approval. We will definitely be bringing them on as a preferred supplier. Highly recommend!!!!

George Longland

Just had our annual furnace inspection done and o ce again, excellent service. The office called to advise the The technician would be coming about the back end of the service windows, and we appreciated the heads-up. The technician, Charles R., called about an hour later to say he was going to be arriving earlier as there had been a cancellation. Perfect! Charles was professional and personable.JPS has been excellent to deal with everytime!

Fred Franchuk

We had a new Daikin furnace installed earlier this year. A warning code required us to call for service. The process was simple and quick. They sent the tech out the next day. He was polite and able to solve the problem immediately. Great job Keegan and JPS

chris marko

Top notch Reid! Friendly and super efficient!

Beverly Shatosky

Knowledgeable and professional technician.

Billie Hartford

Devon was fantastic called for a second opinion as furnace stopped kickingInto high gear. One said need new furnace Devon found a wire that was disconnected preventing it from getting into high gear. Service call to price of new furnace I love these guys professional service fantastic tech not out to gouge your pockets. Like my first quote. These are our furnace providers moving forward thanks again saved us $7000 forever grateful

Espresso Johnny

Reid the service technician was friendly, professional, and willing to show me and explain the minor issues he found. Will definitely use again! Chose this year to sign up for monthly membership and discount duct cleaning.

Daniel Walters

Wilten Nicola

We had JPS install an AC unit on September. They gave us a great price, and installed it a few days after the quote. Passed inspection, AC worked great, and they were prompt and cordial, and very nice. Gave a lot of great advice too on the other HVAC equipment in my house. Highly recommend them.

Jake Behrens

Sheila Ferguson

Charles provided excellent service. He was very professional, and explained everything to me that he was doing. A credit to your company.

Candi K

I want to express my appreciation for the professionalism and efficiency displayed by Aaron, the sales representative, and Josh and his colleague the technicians, during the consultation and installation of my furnace and AC. Aaron provided clear and thorough information, ensuring I understood all my options. Josh executed the installation with great attention to detail, working quickly and effectively while maintaining a clean work area. Their teamwork and expertise made the entire process seamless and stress-free. I am very satisfied with the service I received.

Taylor Payne

JPS was super responsive and the technician they sent was fantastic. Reid was professional, knowledgeable and went above and beyond in explaining everything to us.

Christina Shackleford

The technician explained the inspection and recommendations. He was very professional.

Don Koenig

Excellent service from Devon

Kim Kapp

Devon was on-time, personable, and informative. Really appreciated him s after hours visit

Deepesh Parmar

Very happy with the serviceThe technician was very knowledgeable and done a great job.He said he found a loose connection, I think he forgot to send me a photo of the loose wire.Can you please send me that photo.

Julie Sedivy

lady love

Reid did excellent job,he explained every process of his inspection and what needs to done

Mike Rideout

Fast friendly service and he took the time to talk us through all of the required repairs. I would recommend them to anyone.

Michael Holland

Professional and quality service from the first phone call to the end of a new furnace installation. After a furnace break down, JPS made the entire process hassle free and left us feeling confident in our decision after receiving multiple quotes from different companies. Highly recommend!

Allison

Just had my yearly inspection of furnace and air conditioner by Zoltan from JPS. He was very thorough and professional.He explained everything very clearly to me and made sure I had no questions for him.I definitely would recommend JPS to anyone!

Minette Stante

Zoltan showed up and did a professional and, I believe, thorough maintenance inspection. He answered any questions I had and offered information that was pertinent. Left everything in clean and tidy working order.

Lynn Pick

I had an appointment for a furnace checkup. Rob was my technician. He was punctual, courteous, knowledgeable, and personable. He communicated all that he was doing and answered all my questions. Thank you Rob 👍

Walter Kosterman

Had a great experience with JPS. Very thorough in their evaluation and estimate. Equipment installed exactly as they said. They encountered some significant obstacles but addressed them without any change in price. Super experience. Would definitely recommend them.

yasmin mohamed

Ray Francisco - the technician was very friendly and helpful.

Joanne Pedersen

We recently purchased two new furnaces for our home from JPS after a visit from Aaron to review our needs and the state of our old furnaces. Aaron clearly explained the different types of furnaces and the installation process.Sheldon and Paulo did a superb job installing our new furnaces. They worked very hard and Sheldon clearly explained all the details of the installation.Aaron, Sheldon, and Paulo are all very professional and friendly.We appreciate the work they did to ready our home for winter.

steven vermette

We recently had a fire inspection at our community hall, which required a few repairs. Adam Ranger from JPS responded promptly, handing the repairs with efficiency, professionalism and attention to detail. Highly recommended!

Marie Woolridge

The service was beyond our expectations!

Emre Tezcan

Had a great experience through consultation to sale and installation. Travis helped us through many questions as we were trying to decide on our somewhat complicated system upgrade. Calum and crew did a fantastic job with installation. Very timely, respectful and quality work. Can't recommend these guys enough

Coreena Stephenson

JPS is installing a new furnace for us. They spent quality time explaining the process and what we could expect on the day of installation.Unfortunately, they were not able to find the right furnace . They called us and explained the delay and also sent Daniel to our home for a second inspection of the home, to check if they could use the furnaces they had in stock. Daniel was very honest and informed us that we would need the kind of furnace they recommended at first and assured us that they would be keep us on the priority and hopefully we would have our new furnace installed in a few weeks .As promised, Levi and Malek came on Oct 18, to instal our new furnace. They did an excellent job and we are quite happy. Levi explained the things we could expect when the new furnace was turned on. They completed the work and cleaned up before they left.Thank you JPS .

michael banks

Awesome job Adam Anderson and his crew very respectful of clients property etc would recommend 👌 show up rite at 7 done by 3

Jackie Giang

Josh, Landon, and Travis did amazing work installing our new furnace! They were thorough and professional, making sure everything was done correctly. We are greatly pleased with their work!

Monica Leong

Simon was awesome. Texted before coming, came at the time he said, courteous and efficient, great with my little dog, cleaned up everything, and was a pleasure to work with. Thanks for the great service!

Greg Newton

Called for a quick appt. As my furnace was not heating. The technician was nice. Found that a portion of the furnace wasn’t working and said it is a known issue covered by a recall and warranty. The furnace is only 5 years old. Despite this he said that it was better to buy a new furnace for approx. $15k with weeks delay to get and no answer as to what to do for heat till replaced. I chose to get a second opinion. Second company came. Found a birds nest in the exterior exhaust and replaced a relay switch for approximately 3% of the suggested replacement and had heat running in less than hour.Based on this I could not recommend this company.

Leila Harris

Amazing service! They really value their customers and they do an amazing job cleaning furnaces. I will definitely be calling them for now on.

June Ackeela Mohamed

Devon was very knowledgeable in pin pointing the reason behind an error message that we were getting from our thermostat. He also guided me through the operation and programming of our Daikin system as we are new to this brand. It was also nice to have received a photo and brief write up via text about Devon, as well as a phone call from him with an ETA. A really great experience, professional, thorough, and efficient!!

Parminder Uppal

Josh was very friendly but arrived around 2:30pm. Wish he came earlier but it was in the window of time. Just 2 complaints 1) the ducts in the basement should be covered and 2) the vacuum machine for furnace scratched the hand rails. But overall good job.

Maarten Wilbers

JPS professional service and quality products.

Sharon Ritchie

Keegan arrived on time, diagnosed the problem, explained what the problem was, fixed it and asked if we had any questions. Very knowledgeable and pleasant....

Lisa Dawson

Joshua was right on time, friendly and professional. He performed the service in a timely manner and was extremely pleasant to deal with. Thank you.

Prabhjot Singh

Patrick Griffin

Reid was extremely helpful…..he gets an 11 out of 10 from me! Thank you

Fred Thompson

great

Minerva Gomez

Excellent, very professional team, from initial meeting for pricing to installation of the aircon. Hopefully they will provide excellent after service as well. Thank you JPS Furnace and Airconditioning.

Darlene Hein

Technician was efficient, on time and very helpful. Told us our options and allowed us the opportunity to think it through. Tks JPS.

Victor Mah

I found everything professionally done good value and the person was very easy to deal with. It's too bad they don't have someone who works on the weekends though.

Riyaz Virani

JPS installed Furnace at our house, and we are very happy with their service . They did a wonderful job, and I highly recommend JPS

Scott McGlashing

I had Josh come do to my yearly maintenance on the furnace, A/C, and hot water tank. Josh was very professional and after he was done took the time to show me what he did and any follow up required. He took the time to answer all my questions (I'm a new home owner) which made for a pleasant experience.I also had Andrew come to install a new thermostat. He took the time to figure out which thermostat would work best with what I wanted and the current wiring setup. Before leaving he made sure everything worked well and functioning as intended.One of the best parts of getting JPS to do your yearly maintenance is the info package with pictures then send you after the job is complete. Great company. Highly recommend.

Gregory Ekkebus

Very thorough in explanation of everything, not pushing sales while giving a variety of options, friendly and knowledgeable service tech. Highly recommend.

Richard Harland

Farhad F.

timely, professional, and reliable service.

Roman Frolov

Always great service and good subscription offering that makes sense.

H Kim

I use JPS for my furnace tune-ups and duct cleaning, and I recently had them install an A/C unit as well. Their service continues to be great. I am extremely satisfied with their service and the whole team.Adam A and Dakota installed the A/C unit and I have nothing but great things to say. They were on time, courteous, and professional. After the installation, Adam gave me instructions on the new Daikin panel and app.Along with the A/C installation, Adam R installed a load miser. Likewise, he was courteous and professional, and answered all the questions I had. Shortly after the installation, JPS provided me with information regarding the city inspection. The inspection went smoothly, of course.And lastly, thank you, Rajat the Advisor, for all the information prior to the decision. He answered all the questions I had and was very prompt with the answers (even during the weekend he replied to my questions).Overall, it was a great experience, and I recommend JPS to anyone who’s considering purchasing an A/C unit.

brent difley

Good guy made service call, but didn’t bring correct filters. Also informed me that last JPS service installed incorrect filter last year.

Fiona Standing

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