Get Your Free AC Quote With JPS Furnace & Air Conditioning

Google Rating

4.8

Based on 2266 reviews

JPS Furnace & Air Conditioning

4.8

David Deadman

Zoltan worked hard in our furnace area and thankfully solved our humidifier issue. He did leave a pair of wrenches however and need to have him pick them up,thanks for the service.David

Miguel Angulo

Great company with good quality products.

liz singer

The furnace died on a Sunday. Needed someone to come out and fix it. JPS showed up with in 3hrs. The repair was made the furnace was working all was well.The cost on a Sunday seemed reasonable to me.People in the office and the technician were great, friendly and professional.Thanks folks!

Ken McNeil

Jay and Simon were very professional. Since my furnace is very old , I was expecting the team to push for a new furnace. Everything was explained to me fully.A big thank you

John Jorjeya

The technician Jordan Fawdry arrived on time, which was great. After taking a looking at my furnace, and done 21 points inspection he found the drain hose was leaking right away and was able to repair it. He also found the furnace was overheating. And he was able to adjust that. so it was great to have it taken care of in one visit. 10/10 would highly recommend JPS to anyone for their professionalism and ability.Thank you Jordan ⭐️⭐️⭐️⭐️⭐️

Elaine McIvor

Just had installed a Navien gas tankless. Excellent experience with website, sales staff. Very prompt and knowledgeable . Home assessment and installation quick and efficient and neat. Couple of small glitches with one fireplace and one furnace not restarted or gas turned back on- fortunately we were able to figure that out ourselves. Very good experience with JPS. Several other businesses wouldn’t even return an inquiry call. Too early to tell performance of Navien tankless compared to previous Bradford White 75 gallon tank. Highly recommend JPS.

Boris Jakulj

Excellent technical command, friendly and dedicated service.

b.g. liddle

Jay Walker came by for my garage heater pre-install assessment and he was extremely thorough. Thanks Jay

Ken Te

They are reliable and operate with integrity. I recommed them to anyone who is looking for the furnace services.

Chris McM

Friendly, on time, and no pressure with extra sales.

hollie f

Highly recommend JPS. The estimator Kyle was amazing, professional, and knowledgeable. He’s was very thorough on what we were looking for. The owner of JPS went above and beyond to get our family hot water when our water tank burst. The service and installation crew was clean and did an amazing installation job!!! For the above and beyond service they provided, we will be forever thankful. We would highly recommend JPS!!!

Michael Swartz

Steve Nomura

Our tech was punctual, professional, and transparent with our options for maintenance and repair options. The 21-point inspection report provided us full understanding of what was completed and conditions of the equipment. We highly recommend JPS.

S Parks

We had our furnace check done. Technician (Josh) called ahead of time to let us know he was on his way and arrived on time. He was very knowledgeable and polite. The 21 point inspection was very thorough (included pictures of what was done). Very impressed with Josh and JPS' customer service. Will definitely be using them in the future for other services.

Trena Threndyle

Very efficient and professional. Very pleased with the service I received.

Sangsu Yun

They were able to send me someone to take a look at my furnace the day I called. Technician, Reid, was very knowledgeable and helpful.

Margaret Agnew

Process from booking to completion was excellent with everyone involved providing great customer service.Technician Andrew was fantastic…very efficient, knowledgeable & happy to explain things & answer questions. Also went through the care club option so it was totally understandable & for which we signed up for. Will highly recommend JPS!

Cat Ben

When called to book a cleaning service, person on the phone was unfriendly, confrontational and would not honor the quote given to me by the service technician. Would have given one star, but the service technician that came to fix our broken furnace was exceptional.

Moses and Genjie

Lindy Weaver

Super happy with how quickly they arrived. Signed up for their monthly subscription. Had to call for them to come back and they were here in a couple of hours. The only thing is I think maybe their parts are a little expensive, but I just moved to the city so I don't really know what to compare it to. All in all we have heat again and there isn't much you can do when you need heat in Canada. At least they were able to repair it and we didn't need to get a brand new furnace.

Chris Miller

Showed up on time. Very friendly and had lots of information available at his fingertips.

Anthony

They seem pretty reputable, but I am very suspect that they always seem to find something needs replacing on my Lennox whenever I get it cleaned. The last time they charged over $200 for a $10 capacitor, plus a cleaning fee so the bill was over $350.00. The last time it was a $20 flame sensor they charged $182.00 for.

Chester Ren

Very professional. Showed up on time. Friendly tech. He was very sweet to my cat too :)

Tanya

They were professional, efficient and knowledgeable - a technician was at our house within an hour. Great job - Thanks!

Theresa Elhatton

JPS arrived when they said they would. Work was completed efficiently. Everything was explained so that we could understand the work being done.

Alan Yu

Jps staff were very professional. I never felt pressured into anything even though it took me a couple of months between my initial inspection until I decided to pull the trigger and go with a furnace and heat pump upgrade. They answered all my questions, were very quick and thorough in their work, and left the jobsite clean.

Jesus Adona

I'm just new costumer ...

Colleen Brennan

Josh Tizon came from JPS to complete a furnace tuneup. He arrived during the scheduled time, was polite and informative. Josh performed the inspection and then took time to explain his findings. When I had a question he followed up to ensure i was given the correct information. I will certainly use JPS again in the future.

Gabriela LAQUERRE

Reid was so profesional and quick on getting my furnace up and running, wonderful service, could not ask for anything better.

Yvette van der Westen

Humayoon was very friendly, thorough, efficient, and made us feel as ease. We have heat again!! Thank you.

Kyle Mercer

Replacing a furnace can be a stressful experience when you have no heat. The team at JPS made things very simple and got us back to normal very quickly. Everyone from the home comfort specialist, to the office staff to the installers were top notch. Would highly recommend JPS!!

Raouf Wahba

Basel Chono

Great and effective service, attention to detail from Josh Tizon was amazing! Thanks for the visit!

James Harder

David Richardson

Jordan was very professional, efficient and informative. Excellent work

Dennis Ruygrok

Thorough, friendly, coupled with reasonable pricing and knowledgeable staff is why we remain with JPS

Rune Vibegaard

Melisa Tan

Disappointed customerI called them come out to take assess a pilot light issue with my water tank and asked how much it would cost and they told me it was under warranty. I told them it was a furnace and ac unit that was installed by them last year and was surprised that the pilot light for the water tank was under warranty and the individual who booked the appointment was certain it was covered under warranty.The technician came out to take a look at the pilot light issue surprised because the furnace and ac unit was just installed and I told him it was my water tank not my furnace. I told the technician that I told the person who booked my appointment that it wasn't my furnace but my pilot light for the hot water and she insisted it was under warranty.At the end of the day the recommendation by the technician was to change the water tank and he provided me a quote. The quote came in double the price from another service provider.I understand by no means this was not the technicians issue so I agreed to pay for the call out fee. If I knew that there would be a $150 fee then I would have called ATCO to assess it for free.I originally called JPS as a loyal customer to look at the pilot light because they did an excellent job with the furnace and ac unit but after this experience I will have to rethink whether I will use them again in the future.

Paula M

Only 1 person showed up to clean our furnace and ducts, didn’t have a truck mount and needed a 220volt plug for his vacuum - I’ve had furnaces cleaned for years and never has only 1 technician showed up and never have they not had a truck mount unit. Total waste of my day, sent the guy away and will never use this company again. When I called to book they should’ve told me what to expect because I would’ve not hired them.

Vince Handel

Mike Lim

Knowledgeable and customer friendly service

Michael Tan

Russ Berube

Neil Zelinsky

Great service and professional work. Would recommend JPS looking for any furnace install or repair. Thanks

David Zaluski

Kyle was very knowledgeable and not just a salesman. As a retired building contractor having dealt with many subcontractors, I can easily sort out fact from fiction. i didn’t experience anything but honesty and good product and materials knowledge.I found JPS to very professional.

Christiana Bennett

We have been loyal customers of JPS for almost 2 years now and they never disappoint. I just wish we had found them sooner! Everyone we have ever dealt with has been extremely professional and kind, from the person who answers our calls to the onsite team. Technicians always explain their findings and the installation/repair process clearly and thoroughly. I cannot recommend JPS highly enough!

Matt G

Jay came by on a Sunday evening (not a very appetizing time to be working) answered and explained everything I needed to know. Very informative and personable

Cat Klepic

Very professional, Josh was great and was ok woth my dogs following him around.

Hope Alive

jeff paquet

I have had a great experience with JPS, from there sales to installation. I recently purchased 2 Daikin DM97MC furnaces, 2 Daikin DX135N air conditioners with the upgraded air filters/ air purifiers to go with and 2 40 gallon Rheem hot water tanks . So far, the air conditioners worked great for July and August. The furnaces are now coming on periodically with the cooler temperatures arriving, and I can say the comfort level in the house is very good. Really maintains a nice constant temperature; I will repost in January when they face the real test. The hot water tanks are doing there job as to be expected.Overall, just a great experience. James and Alana are great to deal with in the sales and scheduling front and the installation team led by Chad performed very professional. Like any small job, there are always hiccups along the way and this team addressed them head on to rectify any issues. Lots of praise for JPS

Jet

Devon

Great explanations and documentation of what’s been checked ,what the issues were, and different resolution options.

Jason Moore

We had a new Heatpump, furnace and Tankless hot water installed and it could not have gone more smoothly. From sales to install the process was a great experience. Thanks Kyle, Duane and the other installers and everyone at JPS. Good companies deserve good ratings.

GF Marshall

JPS came here this week to do a furnace "tune-up" which apparently also involves cleaning the furnace according to their website. I also indicated a problem with the gas and/or pilot light turning off during the heat cycle on our old furnace. On top of the $149 fee, they tacked on an additional diagnostic fee of $139, eventually misdiagnosing the issue as a faulty pilot light assembly that they wanted to replace for $520. The pilot light assembly is a $60 item and takes about 20 minutes to swap out. The actual problem turned out to be a faulty thermocouple, which has been replaced by another company, which is a $10 item you can buy at Home Dept. Why did I pay over $300 for this service call when the burners on my furnace were not cleaned, as they can be removed in seconds. See pictures to see what my furnace looked like after the tech did his 'tune-up."From the JPS Website on their Tune Up Package:Replace Filters (standard only)Lubricate Any Moving PartsInspect All Wiring & ConnectionsClean FurnaceInspect Operation of All Unit Safety ControlsInspect Pilot Light AssemblyCheck & Adjust ThermostatCheck Efficiency LevelsCheck Air FlowCheck for Any Gas LeaksCheck & Adjust Fan Control

Susan Jalili

JPS did a fantastic job installing our new furnace and heat pump. Everyone I was in contact with from the office staff to the techs on-site was professional, friendly, and easy to get in touch with. The process was smooth and the team provided us with competitive pricing and maintenance package. We felt really taken care of with JPS. Thanks again!

Canucklehead

Always great and friendly service.

Tito P

First time using JPS. Very good overall experience from booking through to to our furnace servicing appointment. Ethan checked out our furnace. Very friendly and efficient. Providing a complete checklist and photos is great after. Thanks again

Edgar Barata

Great job, arrived on time, very professional technician, highly recommended

Erin Semkow

Great experience!Our tech was knowledgeable, friendly and thorough.Will use JPS in the future!

Ryan Matthews

John was amazing! courteous, humorous, and above all, fixed what we needed fixed! All with a smile and incredible knowledge that he explained in depth to us.

John Beamish

First class service

Sri P

Brendan McCashin

Professional and prompt service. Didn’t push or oversell for additional work or products. Would recommend.

Matthew Crowell

Great service and knowledgeable technicians.

Joe Shenfield

Prompt and professional!

Terri Loyie

Tech was very pleasant and knowledgeable. Felt confident with his recommendations.

Keith McLeod

These folks handled the repair on our Daikin furnace. I was extremely pleased with the service provided by technician Devon. It was not a simple problem (required replacement of the control board), but was quickly diagnosed, and a new board installed on the spot, which solved the problem.The original install had been done some years ago by another firm no longer in business. JPS is an authorized Daikin warranty shop, and hence was able to handle the service for us. I was very happy with how JPS was able to handle the warranty reimbursement directly with Daikin on my behalf. We have now subscribed to the JPS Care program for regular annual inspections and any future service needs, duct cleaning, etc.Devon did a great job, friendly, communicative, explained everything in detail, and a long term employee (always a good sign) and ambassador for the company. JPS has a great system for dispatch and customer tracking/communications/billing; and a long business history. I will definitely continue to use them in future, and recommend them to others both for new system installs, and for any maintenance needs.

Daniel Bierd

Called on a holiday for emergency repair, tech was excellent. Except JPS could not execute the repair on an emergency basis and no one told me until tech was at site and after hours service fee charged. Would have been appropriate to tell me work couldn’t be done before the visit.

Aaron McCracken

Darren Purves

Chuck Boon

We had JPS come and fix our furnace a few days ago. It turned out to be a relatively simple fix, but the tech named Jordan diagnosed it, knew exactly what the problem was, and had us up an running within minutes. Jordan was friendly and efficient and I thought the price was fair.

Gurmeet Singh

On your website you mentioned that in furnace tune up , the moving parts of furnace are lubricate but your technician didn’t do that.. even you guys didn’t send me any invoice of the service.

Judy Thomas Campbell

The technician was polite and very knowledgeable. Willing to explain everything to us in detail. Overall we were pleased. The only thing that was not done well, was the dirt left .

Chantel-Lee Watt

Alex Big Plume

Personable and professional tech. Thorough approach in diagnosing and repair ing the problem. Will happily call them when another issue arises

Nigel Higenbottam

Great services.Quick response for repairs and check up both were completed promptly and efficiently,arrived as promised. FOURTH time I have used JPS and will certainty keep using them.

Sean Rouillard

Initiating a warranty issue was quick and easy - the after hours representative on the phone was a JPS employee - who pulled our file and took immediate care for our concern (not a third party call centre). The immediate response to have a technician arrive to our home exceeded expectations. My service technician (Sully) was respectful, professional and explained the situation. He represented JPS in a very positive manner. Highly recommend JPS!

Terry K

JPS has a great setup for you to compare their available units, along with the AC condensers to compare sound volume. Worth a visit when considering your inside and outside comfort.Oct 2023 Update. Had JPS perform annual maintenance via their Care Club and also for my Furnace and Duct Cleaning which was overdue. The maintenance seemed very thorough. The duct cleaning I raised some concerns with the expected process and JPS addressed those concerns to my satisfaction and beleive the next time will be better. They do use the best equipment and will also say their staff have always been courteous and professional.

Nick Moore

Very friendly a customer service experience that hard to find now a days worth every penny the install was fast too clean neat. Initially our hot water tank was leaking that was priority letter realizing our furnace was not working due to the water spraying all over it they switched the priority to getting heat in the house on the first day they showed up witch was the next day after both units quit.They estimated a three day install for furnace tankless hot water and central air due to their knowledge in retrofitting older homes being realistic with what can be done and what can’t be done it was all installed in two days with a 4 man crew thank you guys for saving us

Ronna Balderson

Amazing service!

Brian Pratt

The technicians for this company were a pleasure deal with as they installed a heat pump, air conditioning system and serviced my furnace. They answered all of my questions and they were many.

Harry Taylor

We had furnace service. It was thorough and good value. Technician extremely helpful and pleasant.

William Downey

Excellent experience, efficient timely and reasonably priced

Irene Gutierrez

Technician Zolten Lengyel was very thorough with cleaning and sanitizing all ducts. He didn't do any shortcut and did such a great job. We will request for him again for next service. Thank you Zolten!

claude R

I would like to recommend the team that was sent out to install a performance furnace and air condition package.They were abosolutely professional in all aspect.They followed through step by step to ensure we were all on the same page.Their time to start and finish was fantastic spotless ending. Their communication and customer service was very high and absolutely professional. Before they left we went through each step until I was totally comfortable with understanding of both furnace and air condition operation.Without the help of HOME Comfort Advisor`s Jay Walker`s knowledge in this business which totally sold my wife and I both on this package deal was exceptional. That gentlement was outstanding in providing such information and not once did he ever make us feel pressured to purchase. Customer Service at it best. I would recommend this company to anyone 100% satisfaction and they stand by it.Claude RThe quality of work for everything was excellent.

Franca Ponari

John was professional, punctual and efficient. We trust him completely with our furnace. He took care of our concern and left us feeling that our furnace is in good hands with JPS.

Adam Flewe

Upsell upsell upsell. For midefficient furnace repairs, go elsewhere. These folks will tell you to replace it with a HE furnace and quote repair estimates so high you'd think they were lawyers.

Tracy Hewlette

Jordan was great and explained things well.

Adoom Rossovich

Andrew was great and knowledgable,The work provided was quick and efficient.The staff were all incredibly friendly and accommodating! Happy to use their service in the future!! Bri was incredibly helpful and made the process easy and straightforward.Thanks again!!

Alexis

The JPS team from Kyle to Josh and Brandon the installers they were great and everybody at JPS was outstanding!Highly highly recommend!

Kerry Corcoran

I can’t say enough about how excellent JPS was to deal with. Not only did they accommodate my same day request, they were right on time, extremely knowledgable and fixed an issue from a bad dryer install. Do not hesitate to call them.

K Ben

On site estimate for an A/C installation in a condo. Very professional and knowledgeable.

Dan Zhigatov

Raymundo Sabado

Today, I dealt with two awesome JPS technicians. Absolutely great to deal with. Professional, informative and truly helpful. They made my decision making extremely easy and was given all the potential options and recommendations upfront with excellent detail. Would absolutely deal with JPS again in the future. Andrew and Renato are absolute Legends!

Natalie Turner

They were thorough and pretty transparent about the cost before they did the work.

Fahad Javaid Siddiqui

Got Daiken furnace, aircon and water heater installed in June 2023. A few problems arose. Although JPS fixed all but one of the tech was not so understanding. Company sent another one upon request. The second one was nice. Overall, so far warranty coverage was nicely implemented. Recommended!

Terry Legge

Erika Williams

I recently had a consultation appointment with JPS as I am looking to install air conditioning in my home in the coming months. I was just so impressed with the experience! The rep was professional, personable, and knowledgeable. I felt that I was provided with all of the information I’ll need to make a decision without the consultation feeling like a high-pressure sales pitch!I feel comfortable working with this company, and would absolutely recommend them to friends and family. Thank you!

Dale Chow

We had a “no heat” situation with our furnace and when I called JPS on a Friday they had Kyle out to our house to provide a quote that evening and were able to replace the furnace within a couple days. We also got quotes for other reputable providers and although JPS was about 10% more pricey we went with them based on quick turnaround of quote/installation and the reputation/warranty. Happy with the work Nolan and James did on the install.

Aly J

Extremely professional work by both Josh the install tech and Reid the maintenance tech. Everything is working well and both guys were professional, respectful, and skilled. Would recommend this company, as its standards are set very high.

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